Privacy Policy for Feebs Express

Effective Date: 1/10/2025
Last Updated: 1/10/2025

Feebs Express (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Feebs Express mobile application and related services (collectively, the “Services”). Please read this policy carefully to understand our practices regarding your personal data.

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1. Information We Collect

We may collect the following categories of information when you use Feebs Express:
	•	Personal Information:
Name, phone number, email address, delivery address, payment details (processed securely via third-party providers).
	•	Account & Authentication Data:
Login credentials, verification codes (e.g., phone authentication).
	•	Usage Data:
App activity, preferences, order history, and customer support interactions.
	•	Device & Technical Data:
Device type, operating system, IP address, app version, and diagnostic logs.
	•	Location Data:
GPS location for pickup and delivery purposes (only when the app is in use or with your consent).

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2. How We Use Your Information

We use collected information to:
	•	Process and deliver orders.
	•	Verify your identity and prevent fraud.
	•	Provide customer support.
	•	Improve app functionality, performance, and user experience.
	•	Send updates, promotions, and service-related notifications (you may opt out).
	•	Comply with legal obligations.

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3. Sharing of Information

We do not sell your personal information. We may share your data in these cases:
	•	Service Providers: Delivery drivers, payment processors, and IT support partners.
	•	Legal Compliance: When required by law, regulation, or government request.
	•	Business Transfers: In case of a merger, acquisition, or sale of assets.

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4. Data Security

We implement industry-standard security measures (encryption, secure servers, restricted access) to protect your data. However, no electronic transmission or storage system can be guaranteed 100% secure.

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5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal, tax, and regulatory requirements. You may request deletion of your account and associated data (see Section 7).

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6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze app performance, and deliver relevant offers. You can manage or disable cookies via your device settings.

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7. Your Rights

Depending on your jurisdiction, you may have the right to:
	•	Access, correct, or delete your personal data.
	•	Restrict or object to certain processing.
	•	Withdraw consent for data collection (e.g., location sharing).
	•	Request a copy of your personal data.

Requests can be sent to delivery.feebs@gmail.com

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8. Children’s Privacy

Feebs Express does not knowingly collect personal information from children under 13 (or the applicable age in your country). If we become aware of such data, we will delete it immediately.

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9. International Transfers

If you access our Services outside [Your Country], your information may be transferred and stored in jurisdictions with different data protection laws.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app and on our website, with the “Last Updated” date revised.

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11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

📧 delivery.feebs@gmail.com
📞 0974398070